Terms of Use
Last updated: 17 October 2026
Please read these terms before using Magic Spider. By creating an account or using the app, you agree to them.
⚠️ Important notices
- AI-generated questions. The questions in Magic Spider are generated using artificial intelligence (AI), including Claude by Anthropic. AI can make mistakes, so a question, answer or explanation may occasionally be wrong, unclear or not match the syllabus. Please check anything doubtful against your child’s school materials, textbooks, teacher or other trusted sources.
- Payments carry risk. Please read the section on Premium plans and payments before you pay. Check the price, currency, duration and renewal terms at checkout.
- Magic Spider is a practice aid only. It does not guarantee any exam result.
1. About Magic Spider
Magic Spider is a home practice app for Maths, English and Logical Reasoning, operated by [business name and UEN], Singapore. It is an independent learning tool and is not affiliated with or endorsed by the Ministry of Education or the AEIS examination.
2. Accounts
- Accounts must be created by a parent or guardian aged 18 or over, who may then set up child profiles.
- Children should use the app with the knowledge and supervision of their parent or guardian.
- Keep your login details private. You are responsible for activity on your account.
- Please give accurate information and keep it up to date.
3. Using the app
You agree not to misuse the service, including trying to access other people’s accounts, interfering with the app, copying or reselling our questions and content, or using the app for any unlawful purpose.
4. Our content
Questions, mock exams, pictures and other content in Magic Spider belong to us or our licensors. They are for your family’s personal, non-commercial use only.
5. AI-generated content
- Questions, answer options, answer keys and explanations are produced with AI tools, including Claude (Anthropic). We review content and correct errors we find, but no AI or review process is perfect.
- Claude and other AI tools can make mistakes. This includes wrong answers, ambiguous wording, errors in figures or diagrams, and content that is too easy or too hard for the stated grade.
- Please verify. If an answer looks wrong, confirm it with other valid sources such as school textbooks, assessment books, your child’s teacher, or official syllabus material. Do not rely on Magic Spider as the only source for learning or exam preparation.
- If you find a mistake, please tell us at [contact email] so we can fix it.
- Scores and progress in the app depend on the questions and answer keys in the app. If a question is wrong, a score may be wrong too.
6. Learning results
Scores, levels and reports are there to support practice. They are not official assessments, and we cannot guarantee any exam result or school placement.
7. Premium plans and payments
⚠️ Payment risks – please read
- Check before you pay. The price, currency, plan length and what is included are shown at checkout. Make sure they are what you expect before confirming.
- Third-party processing. Payments are processed by Stripe and your bank or payment app (for example PayNow). We never see or store your full card number. Fees, exchange rates, declines, delays and security of those services are controlled by them, not by us.
- Overseas and currency charges. If your card or bank account uses a different currency, your bank may add foreign-exchange or overseas transaction fees.
- PayNow and bank transfers. Transfers are made by you and may be hard or impossible to reverse. Check the amount and reference carefully. A payment sent with the wrong details may not be recoverable.
- Renewals. Some card plans may renew automatically. Where this applies, it is stated at checkout. You are responsible for cancelling before the renewal date if you do not want to continue.
- Refunds. Unless the law requires otherwise or we say so at checkout, payments for digital access are not refundable once the plan has started. [Confirm refund policy]
- Unauthorised charges. Keep your login details private. If you see a charge you do not recognise, contact your bank and us straight away at [contact email].
- Changes. We may change prices, plans or what is included for future purchases. We will not change the price of a plan you have already paid for during its paid period.
- Premium content. Premium material is also AI-generated and subject to the AI notice above. Paying does not guarantee that every question is error-free or that any exam result will be achieved.
- Only a parent or guardian aged 18 or over may make a purchase. Children must not use a payment method without permission.
Payment records are kept as required by law. For payment help, contact [contact email].
8. Availability and changes
We work to keep Magic Spider available and accurate, but the service is provided “as is” and may sometimes be unavailable or contain mistakes. We may update, change or remove features over time.
9. Liability
To the extent allowed by law, we are not liable for indirect or consequential losses arising from use of the app. Nothing in these terms limits any rights you have under the law that cannot be excluded.
10. Ending your account
You can stop using Magic Spider and ask us to close your account at any time. We may suspend or close accounts that break these terms.
11. Privacy
Our Privacy Policy explains how we handle personal data, including children’s data.
12. Governing law and changes
These terms are governed by the laws of Singapore. We may update them from time to time and will post the new version here with a new date.
13. Contact
Questions about these terms: [contact email].